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Who We Serve

Trucking, Automobile, And Agriculture

Trucking

TRUCKING INDUSTRY – SECURE, UNATTENDED, NIGHT DELIVERY OF THOUSANDS OF TRUCK PARTS
driver and manager in safety vest
Client's Challenge:

Unlike the automotive industry, the trucking industry doesn't have the luxury of being able to offer their customers a loaner vehicle when their customer vehicle is down. If your semi-truck is down, you're out of business. So our client needed a way to improve outbound time-in-transit of emergency parts and stock orders to their dealer network versus conventional shipping means such as LTL, ground, or air at a comparable total landed cost. 

Client's Risk:

Lack of buy-in from dealers and ability to find a carrier that could cover large geographic regions in North America.

Client's Solutions:

Branches and Dealers order parts throughout the day and Diva Logistics LLC. picks up emergency and stock order parts at regional distribution centers, and delivers to the Branches and Dealers by 0800 the following morning. Parts are waiting on mechanics versus mechanics waiting on parts. Customer vehicles are back on the road sooner, resulting in quicker vehicle up-time and much happier customers. In addition to the delivery, we also provide returns of reusable shipment containers, parts, and core engine blocks.

Solutions:

  • Parts Distribution Center –  Parts are ordered by 5:00 PM for night unattended delivery

  • Reusable Shipping Container

  • Diva Logistics LLC Line Haul Truck –  53′ TL – En route to clients Cross Docks.

  • Diva Logistics LLC And Clients Cross Docks –  Cross Docks scan, sort, and segregate freight from multiple manufacturing sites and load 26′ Straight trucks for night unattended delivery to the dealer network. 

  • Dealer –  Parts are delivered in a secure location at the dealer by 0800 the next day. 

Client's Benefits:

  • Greatly improved customer satisfaction and productivity. Parts are delivered consistently on time, resulting in zero downtime for the customer.

  • Dedicated night unattended delivery service at shared rates.

  • Reverse logistics solution helped reduce overall landed cost while improving return parts, reusable containers, and core engine flow back to remanufacturing and PDC sites.

Automotive

planning for tonight's workload
Client's Challenge:

Our Automotive Client, who maintains a dedicated fleet, was incurring enormous overhead costs and struggling to satisfy the daily demands of the dealership network for replacement parts.

Client's Risk:

Losing visibility and giving up ownership of their distribution network.

Client's Solutions:

Diva Logistics LLC team visited all dealers prior to start-up and made arrangements to guarantee successful, unattended delivery access. Once client and dealer data were analyzed, a shared dedicated route structure was designed within the Diva Logistics LLC Shared Network, clear communications were established to all key stakeholders, and backup plans were put in place. When orders from the dealers were complete for the delivery Diva Logistics successfully picked up from the various distribution centers. We then delivered the critical parts and daily stock orders throughout the Northeast region with one consolidated delivery by 0800 the next day.

Solutions:

  • Automotive Line Haul Trucks –  En route line hauls from multiple manufacturing sites in Northeast Region to strategically placed in our clients Cross Docks.

  • Diva Logistics LLC And Our Clients Cross Docks - Employee With Handheld Scanner –  Cross Docks scan, sort, and segregate freight from multiple manufacturing sites and load 26' Straight trucks for night unattended delivery to the dealer network.

  • 26' Straight Truck –  Equipment of choice to make speedy, safe, and consistent dealer deliveries.

  • Handheld Scanner –  Driver handheld scanner indicating time, date and freight ID. Return packages are scanned.

  • Automotive Dealer –  Parts are delivered in a secure location at the dealer by 0800 the next day.

  • Automotive Parts Distribution Center –  Returns are consolidated at clients Cross Docks and transported to re-manufacturing sites.

Client's Benefits:

  • Consolidated route structures to reduce the overall cost

  • End to end tracking and trace of parts throughout the entire supply chain

  • Improved lead time to dealers

  • Improved dealer satisfaction

  • Limited number of touches to reduce damage

  • Premium services at competitive prices

Agriculture

open road Class A driving

Agricultural parts distribution is unlike any other parts distribution systems. Farmers have a very tight window of time available to do field work. Our client was having difficulty consolidating and delivering multiple parts orders coming from multiple manufacturing sites then distributing to dealers as one consolidated order across wide geographic regions.

Client's Solutions:

Dealers order agriculture parts throughout the day and Diva Logistic picks up from Regional Parts Distribution Centers and delivers multiple part order modes (emergency, daily stock order, special terms & completed goods) with one consolidated delivery during the night across Northeastregion. By knowing your critical parts and stock replenishment will be there before the start of the work day: service improves,and inventory levels, work delays, and interruptions are all reduced!

Solutions:

  • Agriculture Line Haul Trucks –  En route line hauls from multiple manufacturing sites in the Northeast region to strategically placed clients Cross Docks.

  • Diva Logistics LLC And Our Clients Cross Docks - Employee With Handheld Scanner –  Cross Docks scan, sort, and segregate freight from multiple manufacturing sites and load 26' Straight trucks for night unattended delivery to the dealer network.

  • 26′ Straight Truck –  Equipment of choice to make speedy, safe, and consistent dealer deliveries.

  • Handheld Scanner –  Driver handheld scanner indicating time, date, and freight ID. Return packages are scanned.

  • Agricultural Dealer –  Parts are delivered in a secure location at the dealer by 0800 the next day.

  • Agriculture Parts Distribution Center –  Returns are consolidated at clients Cross Docks and transported to re-manufacturing sites.

Client's Benefits:

  • End to end tracking & trace of parts throughout the entire supply chain

  • Improved customer service and productivity to dealer network by consolidated delivery of all order modes

  • Diva Logistics LLC ability to cover a wide geographic region eliminated the need to open additional Parts Distribution Centers

  • Reverse logistics solution helped reduce overall landed cost while improving return parts flow back to re-manufacturing and PDC sites

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